We can be reached by phone from Monday to Friday between 09:00 and 18:00. You can also contact us by email or WhatsApp. We always respond within 24 hours.

You can cancel your order with us within 48 hours. Always do this as soon as possible.

We offer various options: iDeal, bank transfer, Klarna, and credit card.

No. The moment your payment is received, we instruct the workshop to start creating your unique piece of jewelry.

All delivery dates and times are listed with the products. On average, this is between 8 and 20 working days.

No. You do not pay extra shipping costs with us, unless specifically stated otherwise.

We ship with DHL or PostNL.

You can find a comprehensive overview here: Refund Policy

You may return your order within 30 days. Please also refer to our return policy for more information. Return policy

Yes, the return costs are your own responsibility and at your own expense.

We always refund within a maximum of 14 days.

Yes. You can exchange your item. See also our return policy for more information. Refund Policy